Shipping Policy

At RNXresearch, we are committed to providing efficient and secure delivery of your research materials. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1-2 business days. During peak periods, processing may take up to 3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

We offer various shipping methods to meet your needs. Estimated delivery times are as follows:

Please note that these are estimated delivery times and actual delivery may vary due to carrier delays or other unforeseen circumstances.

Packaging

All products are discreetly packaged to protect your privacy. Peptides and other sensitive materials requiring temperature control are shipped with appropriate cold packs to maintain integrity during transit.

Shipping Restrictions

We ship to most locations worldwide. However, it is the customer's responsibility to be aware of and comply with all local laws and regulations regarding the import and use of research chemicals. RNXresearch is not responsible for orders seized by customs.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through the carrier's website.

Damaged or Lost Shipments

In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team within 48 hours of expected delivery. We will work with you and the shipping carrier to resolve the issue promptly.